At Louis Muji, we believe in making the best wallets and accessories. That's why our products come with a lifetime guarantee that covers manufacturing defects and failures that render your product non-functional.

However, our warranty does not cover cosmetic wear & tear, misuse, or lost/stolen items. If you need to make a warranty claim, please contact our customer support team with pictures of the damaged parts and your order number.

For any other questions, don't hesitate to reach out to us via our Contact Us page.